Privacy Policy

Last updated: January 2026

1. Introduction

Fix My House ("we", "us", "our") respects the privacy of every homeowner who visits our website. This Privacy Policy describes how we collect, use, disclose and safeguard information when you visit our website or submit a service request.

2. Information We Collect

We may collect the following categories of information:

• Contact details — name, email, phone number, ZIP code or city.
• Project details — the service category, specific service and information you share about your home project.
• Communication preferences — such as preferred contact method and preferred date.
• Technical information — IP address, browser type and general usage information collected automatically.

3. How We Use Information

We use the information you provide to:

• Respond to your service request and provide a quote.
• Connect you with a qualified professional in our network.
• Follow up regarding your inquiry.
• Improve our website and the services we offer.
• Comply with applicable laws and prevent misuse of the site.

4. Service Request Information

When you submit a quote request through our website, the information you provide is sent to our team and may be shared with qualified service professionals for the purpose of contacting you about your project. We only share the information necessary to fulfill the request.

5. Cookies

Our website may use small text files known as cookies to remember basic preferences and to help us understand how visitors use the site. You can disable cookies through your browser settings; certain features of the site may not function as intended if cookies are disabled.

6. Third-Party Services

We may use third-party services to deliver our website (for example, web hosting or analytics providers). These providers process information only on our behalf and are contractually required to safeguard it.

7. Data Security

We use reasonable technical and organizational safeguards to protect the information we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain lead and contact information only for as long as necessary to fulfill the purpose it was collected for and to comply with legal obligations.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the use of your personal information. To exercise these rights, contact us using the details at the bottom of this page.

10. Children's Privacy

Our website is intended for homeowners 18 years of age and older. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

Questions or concerns about this Privacy Policy? Contact us:

• Email: [email protected]
• Phone: (XXX) XXX-XXXX