Frequently Asked Questions

Fix My House is a home-services lead network. We help homeowners find licensed, background-checked professionals for exterior, interior and specialized home projects — from roofing and plumbing to remodels and restoration work.

Requesting a quote is completely free. There is no obligation to move forward after receiving the quote, and you are never charged for using our service.

We work with homeowners and professionals across the country. When you submit your ZIP code or city, we match you with pros who serve your area.

Most homeowners hear back within the same day. During peak seasons or for specialized work, it may take a little longer, but we always aim to respond quickly.

We cover more than 25 categories across three groups:

• Exterior: Decks, Fencing, Foundations, Garage Doors, Generators, Gutters, Hot Tubs, Roofing, Siding, Tree Services, Windows
• Interior: Basement Waterproofing, Bathroom, Cabinets, Flooring, HVAC, Insulation, Kitchen Remodel, Plumbing, Walk-in Tubs
• Other: Doors, Home Remodel, Mold Remediation, Sewage Cleanup, Stairlifts, Water Damage

Yes. In the project details field on the form, describe all the work you need and we'll route your request appropriately.

For urgent situations like water damage, sewage cleanup or mold, we encourage you to call us directly so we can prioritize your request.

Each professional provides their own quote based on the scope of your project, your location and the specific work required. You'll see the full quote before agreeing to anything.

No. Payment for the completed work is handled directly between you and the professional — the terms are agreed upon in advance in the quote.

Never. Our service is free for homeowners. Any project cost is disclosed up front by the professional in your quote.

Yes. Every professional in the Fix My House network is required to be licensed and insured in the categories they serve. We verify credentials before they can accept work.

Reach out to us and we'll do our best to help resolve the issue. We take feedback seriously, and professionals who don't meet our standards are removed from the network.

Your data is used only to fulfill your service request. See our Privacy Policy for full details, or use our Do Not Sell My Details form to opt out.

For most on-site quotes, yes — but this is coordinated directly with the professional. Some quotes can be provided remotely if you share photos and details.

Give us a call and let us know. We're happy to try to route your request to a specific pro if they're available in your area.

Call us at (XXX) XXX-XXXX, email us at [email protected], or use our contact form.